SmokeFree Journey Support

📧 Contact Us

Email: rsakthikumar26@gmail.com

We typically respond within 24-48 hours.

❓ Frequently Asked Questions

How do I upgrade to SmokeFree Journey Pro?

Open the app → Settings → "Upgrade to Pro" → Choose your plan (Weekly, Monthly, Yearly, or Lifetime).

How do I cancel my subscription?

1. Open iPhone Settings → App Store → Apple ID → Subscriptions
2. Find "SmokeFree Journey Pro"
3. Tap "Cancel Subscription"

You'll keep Pro access until the end of your billing period.

How do I restore my purchase on a new device?

Open SmokeFree Journey → Settings → "Upgrade to Pro" → Tap "Restore Purchases"

How do I add a widget to my home screen?

1. Long-press on your home screen
2. Tap the "+" button in the top-left
3. Search for "SmokeFree Journey"
4. Choose widget size and tap "Add Widget"

Note: Widgets require SmokeFree Journey Pro.

Why is my widget not updating?

1. Make sure you have SmokeFree Journey Pro
2. Open the main app (this refreshes widget data)
3. Wait a few minutes for iOS to update the widget
4. Try removing and re-adding the widget

Can I change my quit date after setting it?

Yes! Settings → "Quit Date" → Choose a new date. All your statistics will recalculate automatically.

How do I delete my data?

Settings → "Danger Zone" → "Delete Account" → Confirm

This deletes all data from your device permanently.

How do I request a refund?

All purchases go through Apple. To request a refund:
1. Go to reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find SmokeFree Journey purchase
4. Select "Request a Refund"

Is my data private?

Yes! All your data stays on your device. We don't collect or store any personal information on our servers. See our Privacy Policy for details.

🐛 Report a Bug

Found a bug? Please email us at rsakthikumar26@gmail.com with:

💡 Feature Requests

Have an idea to make SmokeFree Journey better? We'd love to hear it! Email us at rsakthikumar26@gmail.com


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